bigO Agents · Early access
AI agents that take the repetitive work off your sales, support and operations teams.
AI agents for your website, WhatsApp and phone. They qualify leads, answer customers and partners, take orders, book appointments and chase payments, update your systems, and hand over to your people when it matters.
Web
Chat on your site
WhatsApp
Your business number
Phone
Inbound and outbound
Your systems
CRM, helpdesk, ERP
WhatsApp · example: industrial distributor
Do you have 40 units of the 3HP pump in stock?
Yes, 40 units are available at the Pune warehouse. Shall I place the order on your dealer account?From: Stock levels
Yes, same delivery address as last time.
Order placed for 40 units. Dispatch details will follow today.
And the invoice for last month?
Here it is. It's due on the 30th.Invoice shared
Inbound call · example: real estate developer
+91 98xxx xxx45
On call
- Agent
- Good evening, thanks for calling. How can I help?
- Caller
- I saw your Sector 62 project. Can I visit this weekend?
- Agent
- Saturday at 11:00 is free. Shall I book it for you?
- Caller
- Yes, please.
✓ Visit booked · Saturday 11:00
Example conversations. Switch between chat and a phone call.
02Find your agent
Which of these sounds like your company?
Pick the problem your team deals with most. We'll show you the agent for it and the work it takes off your team.
The agent for this
Lead qualification agent
What it takes off your team
- Replies to every new enquiry within seconds, day and night
- Asks your questions on requirement, budget, timeline and location
- Scores each lead against what a good customer looks like for you
- Creates the lead in your CRM and alerts the right salesperson
Your team: Your sales team talks only to qualified leads, with the answers already in the CRM.
03The agents
One agent for every repetitive job. Start with one.
Every agent does one job well. See the problem it solves, how that work is done today, and what changes with the agent.
Each agent does one job well. They share one knowledge base and setup.
Sales / Web · WhatsApp · Phone
Lead qualification agent
Leads wait hours for a first reply, and sales spends its time on enquiries that never buy.
How it's done today
- Enquiries sit in an inbox until someone is free
- Sales calls every lead to ask the same basic questions
- Good and bad leads get the same attention
What the agent automates
- Replies to every new enquiry within seconds, day and night
- Asks your questions on requirement, budget, timeline and location
- Scores each lead against what a good customer looks like for you
- Creates the lead in your CRM and alerts the right salesperson
Your team: Your sales team talks only to qualified leads, with the answers already in the CRM.
Example · Website chat We need packaging for a new product line. Can you help?
Yes. Roughly how many units a month, and when do you need the first batch?
About 20,000 a month, starting in March.
Thank you. I've passed this to our packaging team, who'll call you today.Qualified lead created in CRM
Connects toCRMEmailCalendar
Sales / Web · WhatsApp · Phone
Lead qualification agent
Leads wait hours for a first reply, and sales spends its time on enquiries that never buy.
How it's done today
- Enquiries sit in an inbox until someone is free
- Sales calls every lead to ask the same basic questions
- Good and bad leads get the same attention
What the agent automates
- Replies to every new enquiry within seconds, day and night
- Asks your questions on requirement, budget, timeline and location
- Scores each lead against what a good customer looks like for you
- Creates the lead in your CRM and alerts the right salesperson
Your team: Your sales team talks only to qualified leads, with the answers already in the CRM.
We need packaging for a new product line. Can you help?
Yes. Roughly how many units a month, and when do you need the first batch?
About 20,000 a month, starting in March.
Thank you. I've passed this to our packaging team, who'll call you today.Qualified lead created in CRM
Connects toCRMEmailCalendar
04By industry
Built for companies with real enquiry volume.
Where agents take the most work off teams in your industry. Choose an agent to see it in detail.
Manufacturing and distribution
- Dealer stock, price and order queries
- Repeat orders on WhatsApp
- Invoice and payment follow-ups
Agents
Dealer and partner supportOrders and enquiriesPayments and collections
Real estate developers
- Project enquiries from ads and portals
- Buyer qualification by budget and location
- Site visit bookings and follow-ups
Agents
Hospitals and healthcare chains
- Appointments across branches and doctors
- Report, billing and timing questions
- Reminders and post-visit feedback
Agents
Education groups and edtech
- Admission and course enquiries
- Counselling call bookings
- Fee reminders
Agents
Banking, lending and insurance
- Loan and policy enquiries
- Document checklists and collection
- Renewal and EMI reminders
Agents
Lead qualificationFollow-ups and remindersPayments and collections
Logistics
- Shipment and delivery status
- Booking requests and quotes
- Delivery exceptions flagged to operations
Agents
Hospitality and travel
- Group, event and corporate enquiries
- Reservations and changes
- Guest feedback and reviews
Agents
Retail and D2C brands
- Order status and returns
- Product questions and recommendations
- Reviews after delivery
Agents
IT, SaaS and professional services
- Inbound lead qualification
- Demo and discovery call booking
- First-line support and internal knowledge
Agents
05AI calling agent
Never miss a phone call again.
A voice agent that answers your business lines, calls your leads, books appointments on the call and sends your team a summary of every conversation. It speaks English in a natural voice.
Inbound
- Picks up every call, day or night
- Handles peaks when every line is busy
- Books while on the call
- Transfers to your team on request
Outbound
- Calls your leads and qualifies them
- Works through a whole lead list
- Follows up on quotes and renewals
- Confirms and reminds about bookings
Example · one inbound call
0:00
Ringing
A new caller rings your sales line after hours.
0:02
Answered
The agent picks up, greets them and asks how it can help.
2:48
Booked
It checks your calendar and books a site visit on the call.
3:12
Summary sent
Your team gets the transcript, a summary and the lead in the CRM.
- Caller
- Rahul M., new enquiry
- Duration
- 3 min 12 s
- Wanted
- 3 BHK in the Sector 62 project, budget agreed
- Outcome
- Site visit booked, Saturday 11:00
- Next step
- Lead created in CRM, WhatsApp confirmation sent
06How it works
Start with one team. Scale when it works.
We run the setup with your team. Nobody on your side needs to configure anything.
01
Discovery
We learn how your teams handle enquiries today.
02
Pilot
One agent on one team, tested on real questions.
03
Connect
Leads and bookings land in your CRM and tools.
04
Scale
Add agents, teams and branches once it works.
05
Improve
We review conversations with you every month.
07Built for larger teams
Fits into how your company already works.
- Works with your systems
- Connected to your CRM, helpdesk, calendars and order system, so nothing is typed twice.
- Several branches, one setup
- One agent can serve every location and route each conversation to the right branch or team.
- A person is always one step away
- Sensitive or uncertain conversations move to your team with the full history. Callers can ask for a person at any time.
- Access by role
- Managers see across teams; each team sees its own conversations. Every answer and action can be reviewed.
- Your data stays in your systems
- Leads, tickets and summaries go to your own tools. We don't keep your customers' data for our own use, and nothing is shared between businesses.
- Calling done properly
- Outbound calls follow telemarketing rules, and anyone who asks not to be called again is taken off the list. You see every call's transcript and summary.
We connect to
And most systems with an API. Names belong to their owners; listing them doesn't mean a partnership.
- CRM
- HubSpot
- Zoho CRM
- Salesforce
- Calendars
- Google Calendar
- Microsoft Outlook
- Cal.com
- Messaging
- WhatsApp Business
- Website chat
- Phone
- A new business number
- Your existing line, forwarded
08Pricing
Start with a pilot. Grow from there.
Every plan is a one-time setup and a monthly fee covering hosting, AI usage and improvements. We quote after a short call, based on your teams, channels and volume.
Pilot
One agent on one team, to prove it on real conversations.
- One agent on one channel
- Answers from your own documents
- Leads or tickets sent to your existing tools
- Hand-over to your team
- Review of results before you scale
Scale
Chat + phoneSeveral agents across teams, on chat and phone.
- Everything in Pilot
- Several agents sharing one knowledge base
- Website, WhatsApp and the AI calling agent
- CRM, helpdesk and calendar connections
- Dashboard for conversations, leads and bookings
- Monthly improvements based on real conversations
Enterprise
Many teams and branches, connected to your core systems.
- Everything in Scale
- Several branches, brands or business units
- Connections to your ERP or order systems
- Access by role, and review of every conversation
- A named point of contact
Agency partners. Offer bigO Agents to your clients under your own brand and pricing, with us running the technology.
Apply as a partnerFounding-client offer
The first companies to join get a reduced setup fee in return for honest feedback and a short case study. Pre-booking holds your slot, with nothing to pay now.
09Get started
See it on a call, or reserve your slot.
A 20-minute demo shows a working agent on enquiries like yours. Ready already? Pre-book a founding-client slot.
See a working agent on a short call.
We'll show a working agentand talk through how it would handle your enquiries. Message us on WhatsApp and we'll find a time.
- 01A live agent answering real questions
- 02How it would work with your channels
- 03Setup, timeline and pricing
Limited slots
Reserve a founding-client slot.
Tell us a little about your business. There's nothing to pay now; we'll get back to you within one working day.
10FAQ
Questions
01Will it give our customers wrong answers?
It answers from the knowledge you give it, and the steps that matter, like qualification and booking, follow a fixed flow rather than free generation. When it isn't confident, it hands the conversation to your team instead of guessing.
02Can it connect to our CRM or ERP?
Yes. We connect agents to the systems your teams already use, such as your CRM, helpdesk, calendars and order or ERP system, so leads, tickets and orders land there directly. We confirm exactly what we'll connect during the discovery workshop.
03Can we start with one team?
Yes, and we recommend it. Most companies start with a pilot on one team or channel, review the results, then add agents and teams.
04Do our teams need technical knowledge?
No. We do the setup, the integrations and the updates. Your teams see conversations and leads in a dashboard or in the tools they already use.
05What happens to our customers' data?
Leads, tickets and summaries go to your own systems. We don't keep your customers' data for our own use, and each business's knowledge and conversations are kept separate from every other client's.
06How does the AI calling agent work?
It connects to a phone number, either a new one we set up or your existing line forwarded to it. It speaks English in a natural voice, follows the same knowledge and flow as your chat agent, and can transfer the call to your team. Outbound, it can work through new enquiries or a whole lead list at the times you choose, following telemarketing rules, and stops calling anyone who asks it to.
07How is it priced?
A one-time setup and a monthly plan covering hosting, AI usage and ongoing improvements. We quote after the first call, because it depends on your teams, channels and volume.
08What does pre-booking mean?
bigO Agents is in early access. Pre-booking reserves one of a small number of founding-client slots, with a reduced setup fee in return for feedback. There's nothing to pay now; we'll contact you to plan your setup.
09We're an agency. Can we offer this to our clients?
Yes. Choose ‘Agency partner’ in the form. We're opening a white-label partner programme: your brand and your pricing, with us running the technology.